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If you’ve been hanging out with me for a while, you probably know how seriously I take “surprise and delight” in my business (and in my life!). Not only is it so incredibly fun to leave a customer feeling utterly delighted...
My husband and I are total design geeks. I subscribe to 742 design magazines and check Chris Loves Julia like it’s the news. If I had a manifestation candle I’d probably light it and think about Amber Lewis and Pierce and Ward insisting on collaborating to design my home while I politely agree...
Whether it's a cold-intro business email or a pitch to a big brand, I tend to procrastinate on sending the big, hairy emails that I know will probably end up getting a "no." But changing my mindset on rejection has changed everything! Let's talk about getting into the right mindset.
How to delight your customers
If you’ve been hanging out with me for a while, you probably know how seriously I take “surprise and delight” in my business (and in my life!). Not only is it so incredibly fun to leave a customer feeling utterly delighted…
Why I’ll pay more for enthusiasm
My husband and I are total design geeks. I subscribe to 742 design magazines and check Chris Loves Julia like it’s the news. If I had a manifestation candle I’d probably light it and think about Amber Lewis and Pierce and Ward insisting on collaborating to design my home while I politely agree…
Getting Into a Sales Mindset
Whether it’s a cold-intro business email or a pitch to a big brand, I tend to procrastinate on sending the big, hairy emails that I know will probably end up getting a “no.” But changing my mindset on rejection has changed everything! Let’s talk about getting into the right mindset.
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