For the majority of product-based businesses, when the work phone rings in late October, you know it’s going to be good. It may even be your dream customer calling! By that point in the year, the holiday ordering season is in full swing...
If you’ve been hanging out with me for a while, you probably know how seriously I take “surprise and delight” in my business (and in my life!). Not only is it so incredibly fun to leave a customer feeling utterly delighted...
My husband and I are total design geeks. I subscribe to 742 design magazines and check Chris Loves Julia like it’s the news. If I had a manifestation candle I’d probably light it and think about Amber Lewis and Pierce and Ward insisting on collaborating to design my home while I politely agree...
Whether it's a cold-intro business email or a pitch to a big brand, I tend to procrastinate on sending the big, hairy emails that I know will probably end up getting a "no." But changing my mindset on rejection has changed everything! Let's talk about getting into the right mindset.
Let's be penpals!
Every week I share some of my best business tips, lessons from the trenches and behind the scenes peeks of our latest projects. Won’t you join me for the ride?
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